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Spot the Con

Training to Identify and Prevent Scams in the Funeral Industry

What You Will Learn

  • Identify prevalent scams targeting clients in the funeral industry, such as prepaid funeral/inclement weather scams, fake funeral homes, and bereavement scams.
  • Learn how to identify red flags and warning signs of scams, including high-pressure sales tactics, unsolicited offers, and suspicious payment requests.
  • Understand common scam techniques such as caller ID spoofing and fraudulent documentation.
  • Learn how to equip clients with knowledge about common scams and how to protect themselves, fostering a more informed and vigilant client base.
  • Understand the importance of reporting suspicious activities and accessing available resources for scam prevention and consumer protection.

Share this program:

What You Will Learn

  • Identify prevalent scams targeting clients in the funeral industry, such as prepaid funeral/inclement weather scams, fake funeral homes, and bereavement scams.
  • Learn how to identify red flags and warning signs of scams, including high-pressure sales tactics, unsolicited offers, and suspicious payment requests.
  • Understand common scam techniques such as caller ID spoofing and fraudulent documentation.
  • Learn how to equip clients with knowledge about common scams and how to protect themselves, fostering a more informed and vigilant client base.
  • Understand the importance of reporting suspicious activities and accessing available resources for scam prevention and consumer protection.

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Price

$45 for Member
$65 for Non-Member

60 minutes
Date Published

August 19, 2024

Publisher

Ohio Funeral Directors Association

Subjects

Funeral Business, Funeral Homes

Questions

For immediate assistance please consult our FAQ page. If you're unable to find the answer you need, please call 737-201-2059 (M-F, 8am-6pm CT) or e-mail customer service.

Summary

The Better Business Bureau presents "Spot the Con: Training to Identify and Prevent Scams in the Funeral Industry," a specialized program tailored for funeral directors and their staff. This training enhances their ability to protect clients from scams during the sensitive times of making advance arrangements and after a loss. The program offers an in-depth understanding of various fraudulent schemes, practical prevention strategies, and effective client education techniques. By equipping the funeral industry with these tools, we aim to safeguard clients from financial and emotional exploitation.

SWOD-23600

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Presenters

Jessica Hamlin
Communications Director - Better Business Bureau of Central Ohio

Jessica Hamlin is the Communications Director at BBB with significant experience in consumer protection and scam prevention.... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Media Files
Replay of Spot the Con
Downloadable Files
Spot the Con: Attendee Handouts
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Credit

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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Refund Policy
SeminarWeb and Ohio Funeral Directors Association programs are non-refundable.

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