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A Winning Guide to Partnering with Hospice Providers

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Wednesday, July 14, 2021

(12:00 PT / 1:00 MT / 2:00 CT)

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$45 for Member
$65 for Non-member

60 minutes

Ohio Funeral Directors Association


Funeral Homes, Funeral Service, Hospice


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Lacy Robinson offers an inside view into the remarkable services hospice providers deliver to millions of patients and their families year after year. In this compact presentation, you will walk away with a solid understanding of the core fundamentals that have accelerated the growth of hospice providers resulting in world-class patient care. Shatter what you think you know about hospice providers and their intentions as Lacy debunks common misconceptions that prevent funeral homes from cultivating a mutually beneficial partnership. Keep your funeral home plugged into the conversations between hospice and families by speaking the language of hospice and developing a strategy that is tailored to your funeral home’s needs. From utilizing social media to conducting hospice focus groups, the ideas are endless for creating an atmosphere where hospice values match your funeral home’s values.

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Lacy Robinson, CFSP

Lacy offers funeral home clients more than 14 years of success in developing and facilitating customer service training... Read More

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If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). Registrants in jurisdictions not listed below will receive a Certificate of Attendance/Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant attending the live program at their own computer and phone.

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