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On-Demand

A Winning Guide to Partnering with Hospice Providers

Sponsored by Funeral Home Gifts and ClearPoint Federal Bank & Trust

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Date Published

July 14, 2021

Publisher

Ohio Funeral Directors Association

Subjects

Funeral Homes, Funeral Service, Hospice

Questions

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Summary

Lacy Robinson offers an inside view into the remarkable services hospice providers deliver to millions of patients and their families year after year. In this compact presentation, you will walk away with a solid understanding of the core fundamentals that have accelerated the growth of hospice providers resulting in world-class patient care. Shatter what you think you know about hospice providers and their intentions as Lacy debunks common misconceptions that prevent funeral homes from cultivating a mutually beneficial partnership. Keep your funeral home plugged into the conversations between hospice and families by speaking the language of hospice and developing a strategy that is tailored to your funeral home’s needs. From utilizing social media to conducting hospice focus groups, the ideas are endless for creating an atmosphere where hospice values match your funeral home’s values.

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Sponsors

Offering a Clear Direction to funeral and cemetery professionals for over 20 years, ClearPoint Federal Bank & Trust is an industry leader in providing fiduciary services, investment management, recordkeeping and reporting, with regulatory and compliance expertise. ClearPoint is dedicated to delivering value, expertise, and innovation to meet your unique needs.

ClearPoint is a federally chartered savings bank based in Batesville, Indiana with over $1 billion in assets under administration. Independently owned and operated, ClearPoint has provided funeral and cemetery trust and related services since 1998, which are now available in over 44 states and the District of Columbia.

Funeral Home Gifts is the premier provider of woven and printed Tribute Blankets, custom cap panels, photo urns and personalization products to death care providers throughout North America. Made in the USA with 100% American content and delivered next day, our products comfort families, generate revenue through re-orders and provide vision to transition families from direct cremation to personalized memorial services. To learn more, visit our website or call us for a free sample to try at your next service.

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Presenters

Lacy Robinson, CFSP

Lacy offers funeral home clients more than 14 years of success in developing andfacilitating customer service training... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Video Presentation Replay
Slide Deck Copy
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Credit

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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